Auxilo
About the Role
Company: Auxilo
Location: India
Job Overview
Auxilo is actively hiring for the position of Senior Executive – Customer Service. Job Description Handle customer queries, complaints, service requests, and escalations through calls and emails. Coordinate with Collections, Credit, Sales, Operations, Finance, Legal, and other teams for timely resolution. Ensure adherence to defined SLA/TAT and proactively follow up on pending cases. Maintain accurate records of complaints, requests, escalations, and resolutions. Prepare and maintain MIS reports on complaints, TAT, productivity, and resolution status. Conduct quality checks o to support critical business and operational deliverables.
For complete details regarding shift timings, compensation packages, and full responsibilities, review the official posting on the hiring portal below.
Key Requirements
- Relevant educational background or equivalent industry experience.
- Strong analytical, communication, or technical execution skills.
- Ability to work collaboratively in dynamic operational environments.
How to Apply
Click Apply for Job below to complete your application on the official hiring portal.
To apply for this job please visit www.adzuna.in.
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