Customer Service Executive / Team lead

  • BPO
  • Full Time
  • India

Revvcoin

About the Role

Company: Revvcoin
Location: India

Job Overview

Revvcoin is actively hiring for the position of Customer Service Executive / Team lead. – Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily – Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed – Partner with Human Resources and functional Leaders to f to support critical business and operational deliverables.

Key Requirements

  • Relevant educational background or equivalent industry experience.
  • Strong analytical, communication, or technical execution skills.
  • Ability to work collaboratively in dynamic operational environments.

How to Apply

Click Apply for Job below to complete your application on the official hiring portal.

To apply for this job please visit www.adzuna.in.

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