Connect and Heal
🏢 Company: Connect and Heal
📍 Location: Bengaluru, Karnataka
💰 Salary: ₹500,000 – ₹700,000
💼 Experience: 3+ Years Experience
About the Role
Job Overview
Connect and Heal is actively hiring for the position of Team Lead- Customer Support. Job Title: Customer Support Team Lead Location: Bangalore Employment Type: Full-time Shift: [Day / Rotational] Team Size: 8–15 agents (approx.) Job Summary We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset. Key Roles & Responsibilities A. Team Management &.
Key Requirements
- Experience Required: 3+ Years Experience.
- Relevant qualification or technical execution skills.
- Ability to work collaboratively in dynamic operational environments.
How to Apply
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