Gemological Institute of America
Job Overview
Essential Duties Application Monitoring & Incident Support · Monitor application health and performance using enterprise monitoring tools. · Respond to and log incidents and service requests in the ticketing system. · Perform basic incident triage and gather relevant logs and system information for troubleshooting. · Escalate incidents to Senior Application Support Engineer or the Lead when necessary. · Ensure accurate documentation and status updates for all assigned tickets.
Key Requirements
- Experience Level: Fresher
- Relevant educational background or equivalent industry domain knowledge.
- Strong communication skills and execution capability.
To apply for this job please visit www.adzuna.in.
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