Team Ranger (Lead – L2)

  • Full Time
  • IT
  • India
  • Not mentioned USD / Year

Astreya

🏢 CompanyAstreya
📍 LocationIndia
💰 SalaryNot mentioned
💼 Experience3+ Years Experience

Job Overview

Role: SMB Ranger A Ranger serves as the highest technical escalation point at our Delivery Partners. A specific focus of this role will be reducing and streamlining DP escalations and decreasing days-to-close through escalation quality management and readiness initiatives. As a SMB Ranger, you will lead delivery partner escalation quality initiatives, manage predefined end-end escalation scenarios, and oversee emerging workload trends and customer impacting incidents.

Key Requirements

  • Experience Level: 3+ Years Experience
  • Relevant educational background or equivalent industry domain knowledge.
  • Strong communication skills and execution capability.

To apply for this job please visit www.adzuna.in.

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