Customer Support Executive

InstaWeb Labs Pvt Ltd

🏢 Company: InstaWeb Labs Pvt Ltd

📍 Location: Mumbai, Maharashtra

💰 Salary: ₹200,000 – ₹400,000

💼 Experience: Fresher

About the Role

Job Overview

InstaWeb Labs Pvt Ltd is actively hiring for the position of Customer Support Executive. You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution. Responsibilities Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp. Troubleshoot basic product issues and escalate when required. Update all tickets and chats with clean, accurate notes. Meet first response and resolution targets as per internal SLAs. Maintain a consistent brand tone in every customer interact.

Key Requirements

  • Experience Required: Fresher.
  • Relevant qualification or technical execution skills.
  • Ability to work collaboratively in dynamic operational environments.

How to Apply

Click Apply for Job below to complete your application on the official hiring portal.

To apply for this job please visit www.adzuna.in.

HIRANIQ Verification Advisory: This role has been indexed from verified company career portals. Review all core competencies, tools, and technical requirements before applying.

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