Customer Support -Voice Process

Justdial

About the Role

Company: Justdial
Location: Noida, Uttar Pradesh

Job Overview

Justdial is actively hiring for the position of Customer Support -Voice Process. Information Retrieval Officer We are currently seeking individuals for the role of Information Retrieval Officer (IRO), a position critical to our operations. As an IRO, you will be responsible for attending calls and delivering accurate information as per the caller s request. This role requires a meticulous approach to maintaining call duration within the standard Average Time Taken (ATT), ensuring customer satisfaction, and upholding compliance with departmental policies. What we are looking to support critical business and operational deliverables.

For complete details regarding shift timings, compensation packages, and full responsibilities, review the official posting on the hiring portal below.

Key Requirements

  • Relevant educational background or equivalent industry experience.
  • Strong analytical, communication, or technical execution skills.
  • Ability to work collaboratively in dynamic operational environments.

How to Apply

Click Apply for Job below to complete your application on the official hiring portal.

To apply for this job please visit www.adzuna.in.

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