3i Infotech Limited
About the Role
Company: 3i Infotech Limited
Location: India
Job Overview
3i Infotech Limited is actively hiring for the position of Telecaller. Key Responsibilities: Handle inbound and outbound customer calls in a professional manner Resolve customer queries, complaints, and requests in real-time Provide accurate information about products, services, or processes Maintain call quality and meet performance metrics (AHT, CSAT, etc.) Document customer interactions in CRM systems Follow company guidelines, scripts, and compliance policies Escalate complex issues to the relevant departments when necessary Build positive relationships with c to support critical business and operational deliverables.
For complete details regarding shift timings, compensation packages, and full responsibilities, review the official posting on the hiring portal below.
Key Requirements
- Relevant educational background or equivalent industry experience.
- Strong analytical, communication, or technical execution skills.
- Ability to work collaboratively in dynamic operational environments.
How to Apply
Click Apply for Job below to complete your application on the official hiring portal.
To apply for this job please visit www.adzuna.in.
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